FREE Shipping on All US Orders

Shipping & Returns

Shipping Policy

​How long will it take to receive my order?​

  • After receiving your order, it generally takes 1-2 business days for our fulfillment team in Colorado to get the package to USPS.

  • From there, it generally takes about 3-6 business days for USPS to deliver.

    • Once orders are within USPS control, The HeadBiB/Ryko and Lo is not responsible for any lost, stolen or damaged items.​

  • Tracking information is sent via email after shipment is processed. If you have any questions regarding your package once you receive your tracking information contact 1-800-ASK-USPS or usps.com.*

How much do you charge for shipping?​

  • We offer flat rate shipping of $4.00 to anywhere in the United States. Shipping is free on orders over $45.00 within the USA.​

Do you ship internationally?​

  • Currently we ship to the US and Canada.

    Rates:
    US - $4 Flat Rate Shipping
    Canada - Shipping rates determined at checkout. Typically around $13 for USPS First Class Package International (7-21 business days) and around $16 for UPS Standard (2-7 business days)
    We understand this is not an ideal shipping rate and are working to get a distributor in Canada.

    As we continue to grow we plan to expand to even more countries!

I entered the wrong shipping information. How can I change it?

  • Email your order number and full name to support@theheadbib.com as soon as possible so we can get access to your order and fix your shipping info before your order is shipped.

    • Once your order is shipped, we are unable to make any changes to the shipping information and are not responsible for orders sent to the wrong address or orders lost due to address mistake.​

Return & Exchange Policy

We are sure you will love our HeadBiB™ and BasicBiB™, but if by chance things don’t work out you can return or exchange your items for up to 10 days after delivery.​

All items must be unused and in the same condition when you received them. Return shipping will be at the customer’s expense.

Send us a note to support@theheadbib.com and we can start the process.